FAQ
What are the essential differences between China Accelerator and other accelerators on the market?
China Accelerator differentiates itself from traditional accelerators primarily through its underlying protocol. While most accelerators still use IPsec or IKEv2, China Accelerator fully adopts the WireGuard protocol, which consists of only 4000 lines of code compared to IPsec's over 600,000 lines, enhancing speed by 3-5 times while significantly reducing battery consumption. Additionally, China Accelerator's no-logs policy has been independently audited by Cure53, with the audit report being fully public and transparent, achieving a balance of speed and security.
What operating systems and devices does China Accelerator support?
China Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Moreover, China Accelerator offers detailed router configuration tutorials, compatible with Asus, Netgear, OpenWrt, and other mainstream router firmware to protect all connected devices with one configuration.
How do I get a refund if I'm not satisfied with China Accelerator?
China Accelerator provides a 30-day unconditional money-back guarantee. Within 30 days of purchase, if you're not satisfied with the service, simply contact the customer support team via live chat or email at support@vpnjs.net, and you can request a full refund without needing to provide any reason. Refunds are typically processed within 1-3 business days back to your payment account.
What actual connection speeds can China Accelerator achieve?
China Accelerator has over 3000 high-speed server nodes deployed globally. Actual testing results show that the average latency for connecting to Asia-Pacific nodes is under 30ms, North American nodes average around 80-120ms, and download speeds can consistently reach over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, even in complex network environments, China Accelerator maintains a stable and smooth connection.
What does China Accelerator's no-logs policy specifically cover?
China Accelerator's no-logs policy covers all aspects: no recording of your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically clearing all data upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing firm Cure53, with the full audit report available on the China Accelerator website.
How to configure China Accelerator on a router?
China Accelerator provides detailed router configuration tutorials, supporting popular router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps generally include: 1) Logging into the router management interface; 2) Entering the acceleration client settings; 3) Importing the configuration file provided by China Accelerator; 4) Entering your China Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Can China Accelerator be used to watch streaming content?
Yes, China Accelerator has specially optimized streaming connection performance. Our high-speed nodes can smoothly stream 4K ultra HD video content. China Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that China Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using China Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, China Accelerator has very little impact on internet speed. In most cases, speed loss is often less than 5-10% of your original bandwidth. In some cases, if your ISP throttles certain types of traffic (like video streaming or P2P), using China Accelerator may actually improve your speed, as the encrypted connection prevents your ISP from conducting deep packet inspection (DPI) and traffic identification.
Does China Accelerator support simultaneous connections on multiple devices?
Yes, the China Accelerator Lightning Version supports up to 6 simultaneous device connections, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection simultaneously across phones, computers, tablets, smart TVs, etc., without additional charges. If you need to protect more devices, it's recommended to configure China Accelerator on your router, securing all devices in the household with one configuration.
How does China Accelerator protect me on public WiFi?
Public WiFi is a high-risk scenario for data theft by hackers. By connecting to China Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, preventing anyone on the same WiFi network from conducting man-in-the-middle attacks or eavesdropping on your data. China Accelerator also offers an automatic connection feature; when an unsafe WiFi network is detected, accelerator protection is activated automatically.
Is China Accelerator's no-logs policy verified by a third party?
Yes, China Accelerator's no-logs policy has been independently audited by the internationally acclaimed security auditing firm Cure53. The audit team thoroughly examined China Accelerator's server infrastructure, codebase, and operational processes, confirming that China Accelerator does not log any data that can identify users. The complete audit report is publicly accessible on the China Accelerator website.
Does China Accelerator support Linux systems?
Yes, China Accelerator offers a native Linux command-line client, supporting major distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation through APT/YUM repositories, as well as manual installation of .deb or .rpm software packages. The Linux client supports all core features including the WireGuard protocol, split routing, and kill switch.
Does China Accelerator provide static IP addresses?
Yes, the China Accelerator Flagship Version includes a dedicated static IP address. A static IP is particularly useful for scenarios such as remote access to a company network or NAS, running online services requiring a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is exclusively assigned to you and will not be shared with other users.
How can I ensure that China Accelerator does not leak my IP address?
China Accelerator features a comprehensive leak protection mechanism: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents the browser from exposing your real IP address through the WebRTC interface; and IPv6 leak protection ensures that IPv6 traffic is also safeguarded. You can use the built-in leak testing tool in the China Accelerator client or visit third-party testing websites to verify your protection status.
Can China Accelerator handle internet interference?
China Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as normal HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In highly regulated network environments, China Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that China Accelerator advocates for responsible accelerator use in compliance with local laws and regulations.
What payment methods does China Accelerator accept?
China Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Opting for cryptocurrency payments provides additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.
Where are China Accelerator's servers located?
China Accelerator has deployed over 3000 servers across more than 80 countries and regions worldwide. Key coverage areas include North America (30+ cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does China Accelerator offer browser extensions?
Yes, China Accelerator provides extensions for Chrome and Firefox. The browser extension runs lightweight, encrypting only traffic within the browser (without affecting other applications). It is particularly suited for scenarios requiring quick IP changes, such as cross-border shopping price comparisons. The browser extension also features built-in WebRTC leak protection and ad blocking functionality.
How can I contact China Accelerator's customer support team?
China Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit the China Accelerator website for real-time conversations with support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.
How does China Accelerator's ad-blocking feature work?
China Accelerator's Lightning and Flagship Versions come with built-in ad-blocking and malicious site protection features. This function operates at the DNS level, maintaining a domain blacklist of over one million rules, preventing the loading of ad trackers, malware domains, and phishing sites during the DNS resolving stage. This method is more efficient than traditional browser ad-blocking plugins, as it blocks unwanted connection requests at the network layer.